Defining MDS

Defining MDSMDS stands for Managed Document Services. It is superior to Managed Print Services (MPS) because where MPS only focuses on output, MDS optimizes your entire document output process – from capturing to archiving, workflows to security and environmental impact.

This holistic approach makes MDS a unique and vital strategy for every company that wants to look at its entire potential for cost reduction. In fact, experience shows that MDS can reduce output costs by around 30%.

Copy Products MDS uses a process of Assess, Design, Implement, Optimize and Manage to precisely identify your document output costs. We highlight where time and resources are wasted before creating a tailor-made environment to reduce your overall costs and impact on the planet. What’s more, by offering a wide range of services from one single source, Copy Products MDS eliminates the frustration and time wasted when dealing with numerous vendors.

Ultimately, Copy Products MDS can streamline your output management, reduce your IT department’s workload and also cut the environmental impact of your printers and MFPs.

Simplify Supplies

Too often, the time-consuming task of procurement is a spontaneous process performed by various members of staff whenever stocks are low. However, when the supply chain is running inefficiently, companies endure the risk of down-time when stock runs out, or a lack of space for high-volume orders. And with no clear system of stock planning in place, staff wastes valuable time on routine jobs such as ordering and replacing toner.

Copy Products MDS offers a wide range of efficient supplies management services – from automated procurement to fast help desk support. Our remote monitoring system constantly checks all your consumables and reorders depleted materials automatically before you run out.

With our proactive delivery service, you will always have the consumables when and where you need them. You avoid unnecessary stock-piling and save time, expense and trouble.

Reduce Stress

In many companies, high-paid IT departments waste countless valuable hours on administration and management of the output infrastructure. Even the most simple supplies order, repairs or installations require dealing with numerous vendors and service personnel. Further frustrations arise from the down-time and cost-inefficiency of using a variety of suppliers and technicians.

With only one point of contact, Copy Products MDS provides you peace of mind. Whether it’s new hardware or maintenance, we can arrange everything you need for any printer and multifunctional device – regardless of the brand.

You have only one contact person and one bill. And this frees your IT managers from tedious administration, so they can use their core skills for more productive tasks.

Reduce frustration and administration costs while increasing the productivity of your valuable IT staff.

Optimize Services

Without ongoing management, it’s impossible for your document output environment to continue functioning efficiently and therefore keep pace with advances in business technology. Ultimately, already over-worked IT departments struggle to find time to implement necessary innovations, keep repairs up-to-date and maintain compatibility between new and aging devices.

Once we’ve optimized your document environment, Copy Products MDS provides continuous management to ensure that everything works together smoothly and effectively. We work proactively to ensure that performance stays at peak levels, carrying out constant cost control as well as remotely monitoring for any irregularities or maintenance requirements.

Efficiency is maintained through regular reporting to you and continuous improvements to meet your changing needs.

Work Effectively

90% (IDC White Paper) of all companies have no idea as to the true cost of their documents. There are many hidden costs that make output much more expensive than most people assume – such as inefficient hardware and workflows wasting time and resources.

Most companies don’t know how many document output devices they have or what they are used for, and it’s hard to identify which processes are creating an expense. With no monitoring procedure in place, other important areas are also left uncontrolled – such as environmental impact or data security.

Copy Products takes a holistic approach when determining hidden costs and possible savings, providing you with a detailed analysis of your current set-up, the efficiency of your processes and the resulting costs.

By taking all the relevant expenses into account, Copystar Products MDS is a unique and vital strategy for every company that wants to realize its full potential for cost reduction.

The Copy Products MDS Assessment identifies the inefficiencies in your document output environment – making cost saving opportunities clear.

Reduce Waste

Studies show that companies spend up to 3% (Gartner) of their annual sales on output costs. But output efficiency means more than just low-cost equipment and low TCO (total cost of ownership). A lot of money is wasted through inefficient hardware, workflows and output management.

Most companies don’t consider all the necessary factors when trying to lower their output costs. This is why currently only 16% (IDC White Paper) of all companies use document solutions, even though 67% (Quocirca) put a high strategic priority on output.

Copy Products MDS not only minimizes waste, but also increases your productivity. Our dynamic, five-phase process gets your workflows running at their optimum – cutting costs and freeing up your IT staff so they can focus their efforts on more critical IT related tasks.

Step-by-step, Copy Products MDS discloses the weak points in your output environment, developing solutions and opening up savings potential. Our concept takes into account your unique technical, economic and organizational demands tailoring a program for your company.

Experience shows MDS can reduce overall document costs by up to 30%, as well as reducing environmental impact and increasing productivity.